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Frequently Asked Questions

ASHEVILLE VACATION RENTALS

WHAT’S INCLUDED IN EACH AIRSTREAM RENTAL?

Each of our Airstreams include in-unit heating and air, a full-size shower or bath, a king size bed with luxury linens, a smart TV, a tankless water heater, wireless internet, a mini-fridge & freezer, an induction cooktop, an oven, keyless entry, an outdoor kitchen, outdoor chairs, a smokeless fire pit, storage for personal belongings and suitcases, a security safe, and river access.

ARE YOUR PROPERTIES ADA ACCESSIBLE?
Our Airstreams are not ADA accessible, but our next unit will be. Stay tuned for more details or join our email list to get a notification when our ADA property is ready for rent.
ARE PETS ALLOWED AT ROAMLY GETAWAYS?

We have 2 units that are pet friendly and one unit that does not allow pets. Royal Fern and Silver Fern are our pet friendly units. And Creekside Fern does not allow pets. To keep our properties top-notch for all of our guests, we ask that you clean up after your furry friends while onsite and read over our pet rules here. Please note that we charge a pet fee of $50 per pet, and we do now allow aggressive breeds or any animals with a history of aggression.

CAN I SEE THE RENTAL AGREEMENT?

Yes! Our Vacation Rental Agreement can be viewed here. When you book your stay, you will sign it during the checkout process, so feel free to review ahead of time.

CAN I BOOK YOUR ENTIRE PROPERTY?
Yes, if available, you may book all three Airstreams. Please contact us if you are interested in bringing more than 6 people. At times we will allow additional guests to stay in a tent if you book the entire property. But that is only allowed if the entire property is reserved. Contact us with your specific situation and we will review it and send a proposal.
WHAT IS YOUR CANCELLATION POLICY?

If guest wishes to cancel their reservation, they will be eligible for a refund as follows if they booked on our website:

  • Full refund if canceled 30 days prior to the Check In Date. (Minus a 4% processing fee)
  • 50% refund if canceled between 7-30 days before check-in (Minus a 4% processing fee)
  • No refund if canceled less than 7 days before check in.

Guests can also receive a full refund if they cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in

DO YOU HAVE WIRELESS INTERNET ONSITE?
Yes, you will have access to free wireless internet and television (streaming only) onsite. We encourage you to bring your streaming passwords so you can log in to your favorite streaming apps. We offer ‘guest mode’ on our Smart TVs, which means our TVs will automatically log you out of your streaming services at checkout.
CAN I BOOK YOUR PROPERTY FOR A WEDDING OR AN EVENT?
Absolutely! Reach out to us to discuss options. We are available for small events, like weddings, elopements, or photoshoots. But please note that these are booked at a different rate and not permitted with a standard overnight booking.
WHAT TIME IS CHECK-IN AND CHECK-OUT?

Check-in is after 3:00 PM. Check in details, including your door code, will be sent by email 48-hours
prior to your arrival.

Check out is by 11:00 AM on the scheduled day; your access code will cease to work at this time.

Late checkout: unless agreed upon in advance, late checkout will be billed to the registered guest at
$100/hour.

WHAT ARE YOUR SAFETY STANDARDS?

Our Airstreams are equipped with smoke and carbon monoxide detectors, fire extinguishers, and emergency exits. No detail was forgotten during the renovation of these Airstreams and no corners were cut. They are even certified as park models with the Pacific West Associates certification program.

WHERE ARE YOU LOCATED?

We are just outside of Brevard North Carolina! 

  • Brevard NC: 7 min
  • Hendersonville NC: 25 min
  • Downtown Asheville NC: 40-45min
  • Pisgah National Forest: 7 min
  • Dupont State Forest: 15min
  • Blue Ridge Parkway: 30min
  • Direct river access from property for canoeing, tubing, fishing. Other put-ins are only a couple miles upstream & downstream.

From Asheville: go 26 E. Take exit 40 onto Hwy 280. Stay on 280 for 16 miles. Continue onto US276/US64 for .2 miles. Turn Left onto Ecusta Road. Go 1.4 mi staying straight around traffic circle. Turn Left onto Old Hendersonville Highway. Go 1 mile. Turn right onto Everett Road. Go .3mi. Turn Right onto Poplar Lane. Go .4 Miles, turn Left onto Canopy Way. Stay straight onto Fern Valley Lane.

From Greenville or Charlotte: Go to Flat Rock NC. From Flat Rock, turn onto Little River Road. Go 2.7 miles. Turn Left on Berea Church Road. Go 2 miles. Turn Left onto Crab Creek. Go 8.8 Miles. Turn left onto Everett Road. Go 2.9 miles. Turn Left onto Poplar Lane. Go .4 Miles. Turn Left onto Canopy way. Stay straight onto Fern Valley Lane.

WHAT IS THERE TO DO?

SO MUCH TO DO!!!

  • This area is known as “The Land Of Waterfalls!”
  • The area around Brevard NC is home to 200+ waterfalls!
  • World class destination for mountain biking, road cycling, hiking, rock climbing, fly fishing, and white water paddling.
  • Restaurants, coffee shops, breweries & stores: 5-10 min
  • Downtown Asheville: 40-45min
  • Direct river access from property for canoeing, tubing, fishing. Other put-ins are only a couple miles upstream & downstream.
  • Blue Ridge Parkway: 30min
DOES EVERY GUEST HAVE THE SAME DOOR CODE?

No way!  We are serious about your privacy and safety!  Each guest gets a new door code that is only active during the duration of the stay. 

IS THIS PRIVATE OR IS IT IN SOMEONE’S BACK YARD?

This property was custom designed for your stay and is not in a residential neighborhood!  Roamly Getaways is located on a private 35 Acres. The land adjoins the French Broad River and goes up to the mountain ridge. You are welcome to explore the 35 acres and hike up our roads.

There are currently only 3 Airstreams on the property. They are nearby but each Airstream has privacy. You will have your own space.  You get your own private deck, fire pit, and hot tub!  We are available to help with any questions via phone or email as needed. We live nearby so can come if ever needed. But we do our best to give guests their privacy.

HOW MANY PEOPLE CAN STAY?

Ideally, we 1-2 people in each unit.  We love kids, however, our property was intentionally designed for groups of 2, mainly adults. However, if you want to let a child sleep on the couch, or bring a twin air mattress for an extra person, we will allow it and will provide linens for both. Please note though, it will be cramped and we do not recommend it. If there’s an air mattress you will not be able to walk to the bathroom at night. We charge an extra $50 per person per day (maximum 4 people). Send us a message to book any extra guests. The Airstream has enough dishes for 4 people. But a better option would be to book another Airstream on our property. These airstreams have privacy from each other, but are only a short walk apart.

WHERE DO I PARK?

Each Airstream has parking for 2 cars beside it. 

DO YOU PROVIDE LINENS?

Absolutely! We provide luxury bedding and towels. 

WHAT AMENITIES ARE PROVIDED?

In addition to luxury linens, we also provide an espresso machine & Starbucks espresso beans, coffee pot and locally roasted ground coffee (decaf and regular), tea, cream, sugar, dish soap,  Public Goods brand shampoo, conditioner, body wash, lotion and more!!!

Take a look at our supplies PDF as you pack.  We provide a lot of great amenities. 

DO YOU HAVE ANY HOUSE RULES?

We are pretty casual at Roamly Getaways.  But to keep things on the up & up, we do have a few rules we ask our guests to follow.  You can look over the rules here.

WHAT ELSE SHOULD I KNOW?

OTHER THINGS TO NOTE:

  • STAIRS – There are some rock stairs to traverse. Please look at pictures closely to be sure this is a fit for you.
  • LIGHT – All of the main level windows have some sort of blinds or privacy provided. However, the upper roof windows in the living room do not have blinds. No one can see in, but you might have a little morning light through those windows to help you wake up.